APPG on Pharmacy: A year on, medicines shortages are still being managed, not prevented

Follow-up report urges Government to publish long-overdue response on pharmacist flexibilities as patients and pharmacies continue to bear the cost

One year after its inquiry into medicines shortages in England, the All-Party Parliamentary Group (APPG) on Pharmacy has found that patients are still facing delays and disrupted treatment, and that the NHS remains far better at responding to shortages than at preventing them.

The Group's follow-up report, published today, draws on evidence from the Department of Health and Social Care, manufacturers, wholesalers, pharmacy bodies and patient organisations. It credits real progress over the past year, including closer collaboration across the supply chain and initiatives such as Project Revive to bring at-risk medicines back to the UK market. But it concludes that national activity has not yet translated into a better experience for patients or pharmacy teams, and that most of the structural problems identified in 2025 remain.

Shortages of ADHD medicines were highlighted as a clear example, with some patients facing long waits simply to have their treatment reviewed when their usual medicine is unavailable.

The report singles out one overdue decision. The Government consulted last year on allowing pharmacists to supply a different strength or formulation of the same medicine when the prescribed version is out of stock. That consultation closed in December 2025. Ten months on, the Government has still not published its response.

The APPG also warns that pharmacies are acting as the system's shock absorber without being resourced for it: teams spend significant time every week sourcing medicines and finding alternatives, and are frequently buying medicines for more than the NHS reimburses them. The Group's conclusions echo those of the House of Lords Public Services Committee, which has also called for medicines security to be treated as a national priority rather than a reactive operational problem.

Sadik Al-Hassan MP, Chair of the APPG on Pharmacy and a pharmacist for nearly two decades before entering Parliament, said:

"There has been welcome progress, and medicines shortages are now rightly seen as a national, system-wide challenge. But for the patient waiting at the counter and the pharmacist on the phone trying to find stock, too little has changed. We cannot allow this to become the new normal.

"The Government has had the pharmacist flexibilities consultation on its desk since December. Publishing that response and getting on with implementation is the single quickest thing it could do to help patients now.

"More broadly, the focus has to shift from managing shortages to preventing them. The test of success is not how many initiatives are announced, but whether patients face fewer avoidable disruptions, pharmacy teams spend less time firefighting, and the system is better able to see trouble coming."

The report sets out five priorities for the Government, the Department of Health and Social Care and NHS England:

  1. Implement pharmacist flexibilities, publish the consultation response and bring forward the changes without delay.

  2. Improve visibility of shortages and available stock across community pharmacy, hospitals and general practice, including at the point of prescribing.

  3. Strengthen forecasting, data sharing and supply-chain intelligence so risks are identified before they become shortages.

  4. Build resilience into pricing, reimbursement and procurement, and measure it — review reimbursement as part of Community Pharmacy Contractual Framework reform and set clear indicators of progress.

  5. Treat medicines security as a strategic national priority, backed by sustained action across Government, the NHS and industry.

Inquiry into Medicines Shortages in England - Report - July 2025

The All-Party Parliamentary Group (APPG) on Pharmacy has published its landmark report into medicines shortages in England, further revealing the scale and severity of the issues facing patients, pharmacists and the wider NHS.

The inquiry finds that medicines shortages have shifted from isolated incidents to a chronic, structural challenge. The APPG has found that with 96% of pharmacists spending increased time managing shortages and 92% reporting decreased patient satisfaction, the impact on frontline care is stark. Nearly two-thirds of pharmacists are contacting prescribers multiple times a day to resolve supply issues, while 40% spend between 1–2 hours daily managing shortages.

Patients are bearing the brunt. From ADHD and diabetes to epilepsy and menopause, shortages are disrupting treatment, forcing rationing, and in some cases, leading to serious health consequences.

In his foreword, Steve Race MP, Chair of the APPG on Pharmacy, said:

“Medicines shortages have moved from isolated incidents to a chronic structural challenge for both the NHS and pharmacy sector. As government continues to recognise and invest in the expanded clinical role of community pharmacy, we must ensure the medicines supply chain underpinning that care is equally robust, resilient and patient-focused. Pharmacy is central to NHS recovery and transformation, but frontline teams cannot safely expand clinical services while daily supply disruptions continue to impact the health of patients.”

Steve Race MP

The APPG makes 12 urgent recommendations, including empowering pharmacists to make safe substitutions, expanding domestic manufacturing, and creating a UK-wide real-time communication system for shortages.

The APPG will be engaging directly with Ministers, NHS leaders, and regulators over the coming months to press for urgent action. The APPG is also inviting the Department of Health and Social Care to formally respond to its recommendations ahead of winter 2025, when demand pressures are expected to escalate.

The Future of Pharmacy Manifesto - January 2023

The All-Party Parliamentary Group on Oharmacy published a new report in Janurary 2023 following an inquiry conducted at the end of 2022 on the future of the pharmacy sector after the COVID-19 pandemic.

The report highlights the need for a new “strategic vision” for pharmacy and highlights opportunities for the pharmacy network to be empowered to deliver even more for patients. However, the manifesto also underlines the very real risk that this opportunity may be lost if significant and ongoing pressures are not addressed.

The impact of Covid-19 Flash Inquiry Report - December 2020

The All-Party Pharmacy Group flash inquiry into the impact of Covid-19 on pharmacy was conducted in November 2020 and published in December 2020. It examined the immediate and urgent pressures applied on pharmacy as a result of the pandemic.

The inquiry included a survey of 1,604 pharmacy professionals in England and a call for written and oral evidence.

In Good Health Inquiry Report - July 2019

The All Party Pharmacy Group inquiry into Long Term Conditions heard from organisations representing patients with a range of long term conditions as well as pharmacists and organisations representing pharmacy, to understand how care can be improved for people with long term conditions, and what part pharmacy could play on pharmacy.

It was conducted from 27th February 2018 to 14th May 2018. It examined the immediate and urgent pressures applied on pharmacy as a result of the pandemic.

Community Pharmacy Investigation - April 2017

In January 2017, the All-Party Pharmacy Group launched an investigation into the Government’s reforms of community pharmacy.

The aim of this investigation was to scrutinise aspects of the package announced in the House of Commons on 20th October 2016, to better understand the detail of what has been implemented, as well as the impact that the reforms will have on patient services, community pharmacy numbers, and the future direction of the sector.

‘How can service improvements be achieved and where does pharmacy fit?’ Inquiry Report - 2016

In October 2015 the All-Party Pharmacy Group (APPG) launched an inquiry into primary and community care. The inquiry sought to understand the greater role that pharmacy could, and should, be playing in the context of the Five Year Forward View and its focus on prevention.